Privacy Policy

We are committed to protecting your privacy. Any information you give will only be used in a proper and legal way.

How do we get your consent? Parts of our site contain cookies – small pieces of information sent by a web server to a web browser, and stored by the browser. When you order a product, our Merchant services partners will process personal information that you provide. By using this site you are consenting to all this. How do you withdraw your consent? You may withdraw your consent at any time, by contacting us. However, please bear in mind that we may disclose your personal information if we are required by law or if you violate our Terms.

If you give your email address, we will never sell or knowingly give away this information although occasionally we may use it to contact you about an order or our website (although you can quickly and easily Unsubscribe, if you want).
Remember that certain providers / agents of ourselves may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Age of Consent: By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to this Privacy Policy: We reserve the right to modify this privacy policy at any time. You can see more details about our Privacy Policy here .
If you would like to: access, correct, amend or delete any personal information we may have about you, register a complaint, or simply want more information, please contact us via our Contact page.

It is NOT necessary to Sign In NOR to open an account to order anything from Good Luck Gifts

The shop and all sensitive data that you enter is processed with an extremely high level of security by our Merchant partners ECWID, PayPal, 2CheckOut, JP Morgan Chase, Visa and Mastercard.

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2CheckOut

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SHIPPING - Contact

In light of CoronaVirus, we are now shipping all orders from our UK base. This means excellent shipping times to UK addresses . . and to the USA, Canada, Australia and New Zealand too, although slower times to Spain and the rest of Continental Europe. There are no restrictions on shipping our gifts nationally or internationally.

Our online SHOP is OPEN and we are dispatching orders

Here is our general Shipping policy:

SHIPPING

Shipping Costs vary from only 1.95 upwards, depending on your location and purchase. FREE SHIPPING is sometimes available on larger orders. All Shipping Options will be visible in your shopping bag/cart when you have added an approximate location or address. Of course, you do not have to proceed and buy - but in any case, you will know the shipping costs to the particular address you have given.

Shipping Method: We ship the first working day after you order. We can ship either Normal Post, or Tracked (which, in some countries, requires a signature on delivery - in which case, if you are not at home, it will be taken to your local Post Office to await your collection).

Shipping Times: We try our hardest to get your order to you as soon as possible - within the limits of reasonable shipping costs. Delivery times vary depending on location. For example: UK: 2 to 5 days (we offer a "Guaranteed 2 work-days max" Option) ; Europe (Continental): Spain, France, Germany, etc: 2 to 4 weeks; Rest of the world: 1 to 3 weeks.

Shipping to EU country? EU Taxes / VAT may apply: The EU may charge VAT on delivery (c. 23% - depending on which Country within the European Union you are sending your order). [This does NOT apply to non-EU countries like UK, USA, Australia, etc] . As an online shop, WE do not charge VAT, so NO VAT is added to any items in our store - they are all VAT-free. However, some EU countries are charging EU-VAT when orders are delivered. So, if you are sending to an EU address, the local Post Office in that European country MAY charge the Recipient EU-VAT (average 23%) on your order when your item is delivered.

GIFT-WRAP and PERSONALISATION

All items are gift-wrapped, and you can write a personal message which we will print on a Gift Card. We can ship direct to you, or to 3rd-parties (ie: direct to friends and loved-ones as a special gift). This is all INCLUDED in the price. We NEVER include a copy of the bill with the shipped gift.

PAYMENT

Our Payment Merchants are PayPal (including Amex), 2CheckOut and WePay (part of JPMorgan Chase) for Visa and MasterCard. It is NOT necessary to Register / Create an Account with us, NOR to Sign In, to buy anything in our shop.

RETURNS

We stand behind our products 100%. If at any time you are not happy with anything, we'll refund your payment IN FULL - no questions asked. Just re-package the item as received and send it back. You will be responsible for paying the return shipping costs, unless the original item was faulty. Please Contact Us for a Returns Number and use a trackable shipping service to guarantee that we receive your returned item, and tell us the details. We will send you an email to notify you about your refund.

CONTACT

UK: PO Box 2, WINCANTON, BA9 9LD

ESPAÑA: 412, AC de Correos, 04630 GARRUCHA, Almería

Email: shop[!at]good-luck-gifts.com ; sales[!at]thegoodluckgiftshop.com

Tel: 00447712377502 (UK) ; 0034618584704 (España)