After CoronaVirus, all orders now ship from our UK store. This means excellent shipping times to UK addresses . . and to the USA, Canada, Australia and New Zealand too, although slower times to Europe. We are a family-run business / online shop which with no restrictions on shipping nationally or internationally. Our online SHOP is OPEN and we are dispatching orders as normal.
It is NOT necessary to Sign In – NOR to open an account to order anything in our shop.
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How will you know that your order has been received?
You will receive a confirmation email.
Shipping costs?
The shipping fee is visible in your shopping bag/cart when you add an address. Of course, you do not have to proceed and buy – but in any case, you will know the shipping costs to the particular address you have given. We sometimes offer FREE SHIPPING on larger orders – so adding more items to your cart could remove any Shipping Fees completely.
How long will it take?
We try our hardest to get your gift to you as soon as possible – within the limits of reasonable shipping costs. Delivery times vary enormously depending on location. For example:
–UK: 2 to 4 Days (we now have a base in the UK too and offer a “Guaranteed 2 work-days max” Option)
–EU: France, Germany, Spain, Ireland, etc: 2 to 3 weeks
–Rest of the world: 1 to 2 weeks
If you need a gift more urgently, please Contact Us
These times are only estimates so unfortunately we cannot be held liable for any force majeure and/or any occurrence beyond our control. We reserve the right to vary or cancel an order with our Money-back Guarantee:
Money-back guarantee:
We stand behind our products 100%. If at any time you are not happy with anything, we’ll refund your money – no questions asked. Just Contact Us for a Returns Number, re-package the items as received and send them back.
Which countries do we ship to?
We ship all over the world.
Are you sending to an EU country in Europe? EU Taxes / VAT may apply:
The EU may charge VAT on delivery (c. 23% – depending on which Country within the European Union you are sending your order). [HOWEVER, this obviously does NOT apply (i.e. there is NO chance of tax) if you are sending to NON-EU countries like UK, USA, Australia, etc.]
As an online shop, WE do not charge VAT, so NO VAT is added to any items in our store – they are all VAT-free. However, some EU countries are charging EU-VAT when orders are delivered. So, if you are sending to an EU address, the local Post Office in that European Union country MAY charge the Recipient EU-VAT (average 23%) on your order when your item is delivered.
Shipping to 3rd parties? Yes
If you want us to ship direct to a friend, we need their address. Our Merchant asks you if you want to ship to a different address at Checkout but if you missed this, you can still let us know via our Contact page. (Give your name and brief order details.)
Currency:
We can take orders in any currency via our PayPal (including Amex) / 2CheckOut / WePay (part of JPMorgan Chase) / Visa / MasterCard shopping cart
Health & Safety
Please be aware that our lucky gifts are not toys and so not suitable for young children – nor for consumption.
Privacy
We have a Privacy Policy. Please see our Privacy page (including information about cookies)
Images
Some site images have been found on the web but we believe they are in the public domain or constitute fair use. We do not claim to be the owners of such images and we are not liable for unauthorised use. But if you are the owner of an image and want it removed, please let us know and we will delete it straight away or gladly credit your work.
Sales Terms & Liability
GLG means Good Luck Gifts, its owners, employees and representatives. We shall not be responsible for any local Customs charges, import taxes or duties or any similar charge(s) incurred and you must satisfy yourself as to whether any of these charges will become due, and if so in what amounts, before completing an order with us.
GLG cannot assume any liability for the incorrect, improper or illegal use of this site or the information contained herein. Within the limits established by law, GLG assumes no liability for the lack of veracity, integrity, updating and accuracy of any data or information. The content is obtained from different sources and is not binding upon GLG, nor opinions or advice of any kind as it is merely a service offered for information and communication. The use of this site and realisation of an order implies acceptance of these Terms, and no stipulation made by the customer may differ from that of GLG unless expressly agreed in advance in writing by registered letter. Nor is GLG liable for any damages resulting from use of this site including any damage caused to individuals and/or things, or the total or partial loss of data and information, or expenses and/or lost profits that may result from the use of products supplied through this site. GLG is not responsible for the content of other websites linked to this site. You may not assign, transfer or transmit the rights, responsibilities and obligations of GLG. We reserve the right to vary these terms.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England. You can see more details of our Terms here . Please do not use this site if you do not agree to these Terms.